Privacy Policy

Last Updated: February 25, 2026

1. Introduction

Welcome to Efficient Biz ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Efficient Biz, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Contact Information

We collect the following contact information:

• Email address: For account creation, authentication, and communication
• Phone number: For account verification and communication
• Full name: For personalization and account management

Purpose: Account creation, authentication, and communication with you about our services.

Linked to User: Yes

Used for Tracking: No

2.2 Health & Fitness Data

If you use our medical management features, we may collect:

• Medical treatment information
• Appointment history
• Treatment records
• Medical prescriptions

Purpose: To provide medical practice management functionality.

Linked to User: Yes

Used for Tracking: No

2.3 Financial Information

We collect payment-related information:

• Payment information: Processed securely through Stripe (we do not store full credit card numbers)
• Purchase history: Records of transactions and sales
• Financial records: For business accounting purposes

Purpose: Payment processing and financial record keeping.

Linked to User: Yes

Used for Tracking: No

2.4 User Content

Content you create or upload:

• Photos and documents uploaded
• Notes and comments
• Digital signatures
• Chat messages

Purpose: To provide core application functionality.

Linked to User: Yes

Used for Tracking: No

2.5 Identifiers

• User ID: Unique identifier for your account
• Device ID: For push notifications and device management

Purpose: Application functionality and service delivery.

Linked to User: Yes

Used for Tracking: No

2.6 Diagnostics Data

• Crash logs
• Performance data
• Error reports

Purpose: To improve app stability and performance.

Linked to User: No (anonymized)

Used for Tracking: No

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing
• Process your transactions and manage your orders
• Send you push notifications (with your permission)
• Find and prevent fraud and security issues
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect information:

4.1 Stripe

• Purpose: Payment processing
• Data Shared: Payment information, transaction details
• Privacy Policy: https://stripe.com/privacy

4.2 Amazon Web Services (AWS S3)

• Purpose: File storage and hosting
• Data Shared: Uploaded files, documents, images
• Privacy Policy: https://aws.amazon.com/privacy/

4.3 Capacitor (Ionic)

• Purpose: Native mobile functionality
• Data Shared: None (local framework)
• Privacy Policy: https://capacitorjs.com/privacy

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or security purposes.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

6.1 How to Delete Your Account

You can delete your account at any time by:

1. Opening the Efficient Biz app
2. Going to Settings
3. Scrolling to "Account Management"
4. Clicking "Delete My Account"
5. Following the confirmation steps

This will permanently delete all your data, including your profile, leads, patients, appointments, documents, and all other associated records. This action cannot be undone.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to our facilities and third-party service providers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Legal Compliance

This Privacy Policy complies with:

• GDPR (General Data Protection Regulation) - European Union
• CCPA (California Consumer Privacy Act) - California, USA
• Apple App Store Privacy Requirements
• HIPAA (Health Insurance Portability and Accountability Act) - for health data

13. Your California Privacy Rights

If you are a California resident, you have specific rights under the CCPA, including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell your information)
• The right to non-discrimination for exercising your privacy rights

14. Do Not Track

We do not track users across third-party websites or apps. We do not respond to Do Not Track (DNT) signals because we do not track our users over time and across third-party websites.

© 2026 Efficient Biz. All rights reserved.